Privacy Policy

Effective date: 29th day of April 2025

www.grillindaddy.com (the "Site") is owned and operated by BBQ Innovations, LLC (“we”, “us”, “our” or “BBQ Innovations, LLC”),. BBQ Innovations, LLC can be contacted at: 

info@grillindaddy.com

The purpose of this privacy policy (this "Privacy Policy") is to inform users of our Site of the

following:

• Personal data we will collect.

• Use of collected data.

• Who has access to the data collected.

• The rights of Site users with respect to the data collected.

This Privacy Policy applies in addition to the terms and conditions of our Site.

By using our Site users agree that they consent to:

• The conditions set out in this Privacy Policy; and

• The collection, use, and retention of the data listed in this Privacy Policy.

It is necessary for BBQ Innovations, LLC to process your contact information including name, phone number, email address and delivery address information, as well as your payment and order information (e.g., payment method, product information, order date and shipping method) in order to:

• execute the purchase agreements including dispatch, delivery and payment processing;

• respond to inquiries, manage your account and provide other customer service;

• arrange claims and process returns, complaints and warranty claims;

• provide non-promotional service communications relating to e.g., technical, security-related topics and contractual matters (e.g., fraud warnings, account blocking or contractual changes);

• and provide further services requested by you.

We also process your information, including email address and phone number, for marketing purposes. To the extent content of the marketing communications are personalized, we may also process your order history (i.e., products bought before) as well as your interests as indicated by the cookies and other trackers. The marketing operations may include:

• sending newsletters, reminders, product updates, recommendations, promotional offers and other promotional communications to your email address;

• communicating promotional messages to you via text messages and/or social media applications;

• targeting promotional content to you and to third parties on online platforms including social media platforms such as Facebook, Instagram or TikTok;

• and sending push notifications, including marketing communications, to you.

In the event you wish to object to our use of your personal information for marketing operations, BBQ Innovations, LLC provides you with the ability to do so by using the unsubscribe links, by writing us an email or, if applicable, by changing the marketing settings in your profile.

In order to enhance your experience, provide you with tailored communications and promotions as well as to enable you to collect loyalty points and receive personalized discounts, we collect certain information to assign you to a customer segment and create you a client profile. In addition to the personal information defined above, including your name and address information, the assigned segment and created profile are based on:

• your purchase history;

• your device and network information:

• your actions on our website and on third party websites, unless you have declined cookies and other trackers;

• your interaction with our communications, including social media pages via pixels and personalized URLs;

• your birthday if you have provided it.

Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy.

The data we collect when the user performs certain functions may be used for the following purposes:

For communication and payment for goods ordered from the website.

We may also use the categories of personal information mentioned above as well as information, that can be defined as personal information, collected by our essential cookies for the following purposes:

Maintenance and security of our website and services, including preventing data breaches;

fraud prevention; research and development of our website and services, provided that the information is in in summarized, pseudonymized or anonymized form; compliance with laws or court orders (e.g., to carry out applicable anti-money laundering or know your customer checks); establishment, exercise or defense of legal claims.

In general, we process personal information that is directly provided by you to us or that is derived from your use of our services. In the course of our business operations, we also rely on service providers who support us in providing our services and products to you and who may, subject to appropriate agreements and security measures, disclose your personal information to us or with whom we may share your personal information. Such service providers may include:

1. e-commerce platforms;

2. payment service providers;

3. credit check agencies;

4. customer service and relationship management platforms;

5. customer support services (e.g., chat providers);

6. marketing platforms and services, including social media platforms and conversion tracking services;

7. delivery companies;

8. collection service providers;

9. loyalty, reward and referral program providers;

10. companies belonging to the same group as us;

11. third parties upon a business transaction (e.g., a merger or an acquisition or liquidation).

Furthermore, in the event we are obliged by law or by court decision to disclose your personal information or where we need to do so in order to establish, exercise or defend legal claims we may

forward your information to our attorneys, prosecution authorities or other relevant third parties.

Employees 

We may disclose user data to any member of our organization who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.

Third Parties

We may share user data with the following third parties:

• Fulfillment company for hats, clothing, accessories and other merchandise..

We may share the following user data with third parties:

• That which is only necessary to sell and ship products.

We may share user data with third parties for the following purposes:

• For the purchase of hats, clothing, accessories and other merchandise.

Third parties will not be able to access user data beyond what is reasonably necessary to achieve the given purpose.

If you follow hyperlinks from our Site to another Site, please note that we are not responsible for and have no control over their privacy policies and practices.

BBQ Innovations, LLC has in place comprehensive technical and organizational security measures to ensure your personal information is secured. These are reviewed and updated on a regular basis to ensure they comply with the state of the art.

We also review our vendors and sign appropriate agreements with them in order to ensure that they comply with our defined security measures.

Your personal information is only stored for as long as it is necessary for the purposes defined in this policy. Kindly observe that we may disable inactive accounts after a certain period of inactivity. We may still retain certain personal information to comply with our legal obligations e.g., to provide product warranty or to store financial documentation.

While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.

We do not knowingly collect or use personal data from children under 13 years of age. If we learn that we have collected personal data from a child under 13 years of age, the personal data will be deleted as soon as possible. If a child under 13 years of age has provided us with personal data their parent or guardian may contact our privacy officer.

If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to who we disclosed your personal data, or if you would like your data to be deleted or modified in any way, please contact our privacy officer here:

info@grillindaddy.com

Do Not Track ("DNT") is a privacy preference that you can set in certain web browsers. We do not track the users of our Site over time and across third party websites and therefore do not respond to browser-initiated DNT signals. We are not responsible for and cannot guarantee how any third parties who interact with our Site and your data will respond to DNT signals.

This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy we will update the "Effective Date" at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.

If you have any questions, concerns or complaints, you can contact us at: info@grillindaddy.com

This Privacy Notice supplements the www.grillindaddy.com Privacy Policy and applies solely to California consumers who visit www.grillindaddy.com. Any terms defined in the California Consumer Privacy Act of 2018 (“CCPA”) have the same meaning when used in this Privacy Notice.

We have collected the following categories of personal information about consumers in the past twelve (12) months:

• Identifiers such as a real name, alias, postal address, online identifier, internet protocol address, email address, account name, social security number, driver’s license number, passport number, or other similar identifiers; and

• Categories of personal information described in California customer records law (Cal. Civ. Code § 1798.80(e)) such as name, signature, social security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information.

We collect the categories of personal information listed above from the following categories of sources:

www.grillindaddy.com

We may use or disclose personal information for one or more of the following business purposes:

• To sell and deliver goods as offered on website.

We have not disclosed consumer personal information in the past twelve (12) months.

We have not sold consumer personal information in the past twelve (12) months.

The CPPA provides California residents with specific rights regarding their personal information. This

section describes your CCPA rights and explains how you can exercise those rights.

You have the right to request that www.grillindaddy.com disclose to you certain information about our collection and use of your personal information in the past 12 months. Once we receive and confirm your verifiable consumer request (see the Exercising Your Access and Deletion Rights section below), we will disclose to you:

1. the categories of personal information we collected about you;

2. the categories of sources from which we collected personal information about you;

3. our business or commercial purpose for collecting or selling personal information;

4. the categories of third parties with whom we share personal information;

5. and the specific pieces of personal information we have collected about you (also called a data portability request).

You have the right to request that we delete any of your personal information that we collected and retained, subject to certain exceptions. Once we have received and confirmed your verifiable consumer request, we will delete, and direct any of our service providers to delete, your personal information from our records, unless an exception applies.

We may deny your deletion request if retaining the information is necessary for us or our service providers to:

1. complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you;

2. detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities;

3. debug products to identify and repair errors that impair existing intended functionality;

4. exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law;

5. comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 seq.);

6. engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when deletion of the information is likely to render impossible or seriously impair the research’s achievement, if you previously provided informed consent;

7. enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us;

8. comply with a legal obligation;

9. or make other internal and lawful uses of that information that are compatible with the context in which you provided it.

To exercise your access and deletion rights described above, please submit a verifiable consumer

request to us at: info@grillindaddy.com

You may only make a verifiable consumer request for access twice within a 12-month period. The verifiable consumer request must:

1. Provide enough information for us to reasonably verify you are the person about whom we collected personal information or an authorized representative; and

2. Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. You are not required to make an account with us to make a verifiable consumer request. We will only use personal information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.

We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. We will deliver our written response electronically or by mail, at your option.

Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request's receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Non-Discrimination

You have the right to not be discriminated against in pricing and services because you exercise any of your CCPA rights. Unless permitted by the CCPA, we will not do any of the following whether or not

you have exercised your CCPA rights:

1. Deny you goods or services.

2. Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.

3. Provide you a different level or quality of goods or services.

4. Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

Further clauses regarding Virginia consumers only:

The clauses below are strictly limited to consumers in Virginia i.e., natural persons who are residents of the Commonwealth of Virginia acting only in an individual or household context in accordance with the Virginia Consumer Data Protection Act (“VCDPA"). Kindly note that in the following the term personal data equates to the term personal information.

You have the following rights with regard to your personal data:

Right to know and access: In addition to the information provided in this Privacy Policy, you may submit an access right request to access your personal data;

Right to correct: You have the right to rectify your incorrect or incomplete data, you can do so directly in your profile or by contacting us;

Right to delete: You have the right to request that we delete your personal data, and we will comply with such a request unless one or more exceptions, e.g., legal obligation to further retain such data, apply;

Right to opt-out from sale or the processing of personal data for targeted advertising purposes as well as from profiling: We do not sell your personal data for monetary consideration or carry out profiling that would produce legal or similarly significant effects. For further information and how to opt-out from data processing for targeted advertising purposes;

Right to non-discrimination: You have the right to exercise your rights related to the processing of your personal data without being discriminated, e.g., we will not charge a different price for our products or deny the services from you. However, you may miss out on certain discounts or information about when a sale starts, for example;

Right to appeal: In case we refuse to act upon your request, you have the right to appeal such decision. To do so, please contact us as defined below.

In order to exercise your rights, please send us an email or change the settings in your profile, where applicable. You can submit your requests, questions, or your appeal by emailing to the email address specified above (please see section “how can you contact us”).

Kindly note that as an e-commerce operator, we process your data in electronic form. Therefore, upon a “right to know” request, we provide a copy of your personal data in a commonly used machine-readable format (e.g., PDF).

​

Further clauses regarding Colorado residents only:

The clauses below are strictly limited to consumers in Colorado i.e., individuals who are Colorado residents acting only in an individual or household context in accordance with the Colorado Protection Act (“CPA"). Kindly note that in the following the term personal data equates to the term personal information.

You have the following rights with regard to your personal data:

Right to access: You may submit an access request to access your personal data;

Right to correction: You have the right to rectify your incorrect or incomplete data, you can do so directly in your profile or by contacting us;

Right to deletion: You have the right to request that we delete your personal data, and we will comply with such a request unless one or more exceptions, e.g., legal obligation to further retain such data, apply;

Right to opt-out from sale or the processing of personal data for targeted advertising purposes as well as from profiling: We do not sell your personal data for monetary consideration or carry out profiling that would produce legal or similarly significant effects. For further information and how to opt-out from data processing for targeted advertising purposes;

Right to data portability: You have the right to obtain personal data in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the data to another entity without hindrance;

Right to appeal: In case we refuse to act upon your request, you have the right to appeal such decision. To do so, please contact us as defined below.

In order to exercise your rights, please send us an email or change the settings in your profile, where applicable. You can submit your requests, questions, or your appeal by emailing to the email address specified herein.

Kindly note that as an e-commerce operator, we process your data in electronic form. Therefore, upon a “right to access” request, we provide a copy of your personal data in a commonly used machine-readable format (e.g., PDF).

Further clauses regarding Connecticut residents only:

The clauses below are strictly limited to Connecticut residents who are not acting in an employment or commercial context in accordance with the Connecticut Act Concerning Personal Data Privacy and Online Monitoring (“CTDPA”). Kindly note that in the following the term personal data equates to the term personal information.

You have the following rights with regard to your personal data:

Right to be informed and access: You may submit an access request to receive a confirmation if we process your personal data and access the same;

Right to correct: You have the right to rectify your incorrect or incomplete data, you can do so directly in your profile or by contacting us;

Right to deletion: You have the right to request that we delete your personal data, and we will comply with such a request unless one or more exceptions, e.g., legal obligation to further retain such data, apply;

Right to opt-out from sale or the processing of personal data for targeted advertising purposes as well as from profiling: We do not sell your personal data for monetary consideration or carry out profiling that would produce legal or similarly significant effects. For further information and how to opt-out from data processing for targeted advertising purposes;

Right to data portability: You have the right to obtain personal data in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the data to another entity without hindrance;

Right to appeal: In case we refuse to act upon your request, you have the right to appeal such decision. To do so, please contact us as defined below.

In order to exercise your rights, please send us an email or change the settings in your profile, where applicable. You can submit your requests, questions, or your appeal by emailing to the email address specified above (please see section “how can you contact us”).

Kindly note that as an e-commerce operator, we process your data in electronic form. Therefore, upon a “right to access” request, we provide a copy of your personal data in a commonly used machine-readable format (e.g., PDF).

We may amend this Privacy Notice from time to time to maintain compliance with the law and to reflect any changes to our data collection process. We recommend you check this Privacy Notice from time to time to ensure you are aware of any changes. If necessary, we may notify you by email of changes to this Privacy Notice.

If you have any questions or concerns, you can contact us at BBQ Innovations, LLC at info@grillindaddy.com.